Terms & Condition

We deeply value the trust you place in us when you choose to engage with our services or visit our website. Your satisfaction is of utmost importance to us, and we are committed to ensuring clarity and transparency in all interactions. This Terms & Conditions page outlines in detail the rules and guidelines that govern your use of our services and website. It also explains your rights and responsibilities while engaging with us and the measures we take to provide a seamless and secure experience.

1. Required Documents:

a. Photocopy Required at Booking:

i) NID

ii) Passport

iii) Trade License and Business Card (For exhibitions, corporate, or cultural events)

b. Original Documents Required 5 Days Before the Event (As Applicable):

i) NOC for NRB (For ticketed events)

ii) Clearance from Ministry of Commerce (For exhibitions or fairs)

iii) Clearance from Ministry of Cultural Affairs (For cultural events, concerts, fashion shows, reality shows)

iV) Clearance from Ministry of Education (For convocations or education-based events)

v) Police Permission (For musical events, events with foreign participants,

2. Rules to Follow:

a. Payment: Full payment must be made at least 15 days before the event, or the booking may be

canceled.

b. Food VAT Challan: The original Food VAT challan must be submitted to Paragon Catering at least 7

days before the event.

c. Code of Conduct: Clients must adhere to socially accepted behavior and comply with the law.

The following are strictly prohibited at Paragon Catering:

i. Fireworks, Cold Fire, Pyrotechnicsiv. Firearms

ii. Alcoholv. Animal slaughter

iii. Illegal substances

d. Safety Regulations: Clients are responsible for their belongings, and Paragon Catering is not liable

for lost items. Clients must comply with the venue’s safety regulations.

3. Damages: Clients are responsible for compensating any damages caused to Paragon Catering property by themselves or their service providers, according to Paragon Catering’s compensation rates.
4. Additional Dismantle Hour Charge: If event decoration dismantling is not completed within the allotted time, extra charges will apply to the event planner or client, as per policy.
5. Additional Security Force: For exhibitions or corporate events, clients must arrange additional security forces themselves.
6. Unpredictable Circumstances: Paragon Catering is not responsible for any losses, whether tangible or intangible, if it is unable to fulfill its obligations due to circumstances beyond its control. These may include, but are not limited to, strikes, labor disputes, accidents, government requisitions, travel restrictions, political disturbances, acts of war, natural disasters.

3. Damages: Clients are responsible for compensating any damages caused to Paragon Catering property by themselves or their service providers, according to Paragon Catering’s compensation rates.

4. Additional Dismantle Hour Charge: If event decoration dismantling is not completed within the allotted time, extra charges will apply to the event planner or client, as per policy.

5. Additional Security Force: For exhibitions or corporate events, clients must arrange additional security forces themselves.

6. Unpredictable Circumstances: Paragon Catering is not responsible for any losses, whether tangible or intangible, if it is unable to fulfill its obligations due to circumstances beyond its control. These may include, but are not limited to, strikes, labor disputes, accidents, government requisitions, travel restrictions, political disturbances, acts of war, natural disasters.